Memberships, Reservations, Cancellations & Policies

Memberships

Cliff Club owners, RCI Exchange owners and their guests 16 years and older have complimentary Spa access during their ownership stay.
Seven Summits members have complimentary Spa membership.
Anyone receiving a treatment has complimentary Spa membership for that day.

Other facility memberships may be purchased at the Spa reception desk. To access our on-line special, go to the “Buy it Now” section on our home page and hit the Cliff Spa link.

Hotel guests younger than 16 years can enjoy the Cliff Lodge’s complimentary heated outdoor pool and 3 hot tubs on the 3rd floor.

Facility Access Rates

1 day/ $20
3 days/ $45 for one person, $80 for two
7 days/ $65 for one person, $110 for two
Yoga classes are complimentary with daily facility access or spa membership.

Reservations

It is best to book your spa services in advance. Walk-in appointments are subject to availability. Make reservations by calling Snowbird extension 5900 or (801) 933-2225. Services can be conveniently billed to your lodging room or major credit card (VISA, MasterCard, Diners Club, American Express, or Discover).

Cancellations

24 hour Cancellation and Changes Policy
Because we schedule and reserve our technicians and facility just for your appointment, we strictly adhere to our treatment cancellation policy:
Treatments cancelled within 24 hours will be billed at 50% of the treatment price. Treatments cancelled within 4 hours will be billed in full. Any changes made to treatments on the day of the scheduled appointment time are subject to a $20 charge.

Spa Etiquette

To ensure that you and those around you enjoy all the benefits of the Cliff Spa, we ask that you observe the following guidelines:

Arrive 30 Minutes Early
Arriving late is a breach of spa etiquette and will cost you precious minutes of your spa treatment. For treatments your therapist will greet you in the waiting area at five minutes past the scheduled start time. The treatment will end on time, regardless of how late you started, so the next guest is not delayed.

Respect Other Guests
The spa environment is one of tranquility and relaxation, so please respect the other guests’ right to privacy and quiet. We ask that you leave all cell phones, radios, computers and pagers outside the spa. If you must have these items with you, please leave audible ringers in the off setting and avoid phone conversations in our solarium and quiet areas.

State of Health

Some spa treatments are not recommended for those experiencing any of the following; altitude adjustment symptoms, physical injury, recent surgery or ongoing medical treatment, pregnancy, high blood pressure, the influence of alcohol or drugs or sensitivity to heat.

To help us optimize your spa experience, and for your safety, we ask that you inform the spa coordinator when booking your treatment, and your therapist before your treatment, of any special health considerations you may have.

There is no smoking or alcohol permitted anywhere at the Cliff Spa.We reserve the right to refuse service to anyone.

Gratuities

Gratuities are not included in our spa treatments, however, a 15% gratuity is included in our salon services. Gratuities are welcome at your discretion and our Spa Coordinators can securely accept cash, or charge a tip to your room or credit card.